Questions About Logistics
How do I prepare for my move?
1. Elevator: Make sure you have reserved the elevator with your building manager so there will be no delays
2. Parking: When reserving a parking place keep in mind you need enough room for a truck with an extended walk board.
3. Packing: Be sure that you have everything in the boxes with the lids closed for easy lifting and packing in the van
4. Disassembly & Assembly: Keep in mind that because you have chosen our small move guaranteed price special you will be responsible for dissembling the items that you want us to move before the movers arrive. Movers will place the items in the correct rooms at the end of your move but will not be assembling them.
What type of liability coverage do you offer for my move?
We provide standard carrier liability at 60 cents per pound per item moved.
What items are not considered normal household items?
Your move consultant will help you determine if an item you have named is not considered a normal household item.
While this list is not meant to be exhaustive these types of items are examples of items that need special handling and therefore not eligible for the price guarantee special.
- full size refrigerators, freezers and large appliances
- pianos
- pool tables
- large TV
- hot tubs
- gym equipment
When I list my items to be moved is there anything I should know?
Yes every piece counts!
For example
A dining room table with 6 chairs is counted as 7 pieces
A double bed set of mattress and box spring counts as 2 pieces.
Your move consultant will help you clarify the number of pieces you have on your move.
What size cartons will you move?
We want to protect the safety of our movers and your belongings. They will not move a carton that is larger than standard move cartons sized 18” x 18” x 24” or weighing more than 75 pounds.
What are the mileage restrictions?
Your guaranteed small move price special has a mileage restriction of 50 miles from our office to your pick up address, to your drop off address and then back to our office. Mileage is determined using exact addresses in conjunction with Google maps.Keep in mind some routes are restricted for commercial vehicles.
What do you mean by a fully equipped van?
Our vans come equipped with moving pads, dollies, straps and floor runners.
FAQ for Beltway Movers Small Move Guaranteed Pricing Special
Questions About The Company
Where are your offices?
We have 3 offices around the Washington DC Metro area to serve you
4020 Penn Belt Place, Forestville, MD 20747
14819 Southlawn Lane, Rockville, MD 20850
6308 Gravel Avenue, Alexandria, VA 22310
What are your license numbers?
- Beltway’s Department of Transportation Number - 0032217
- Motor Carrier Number - MC187139
How do I know Beltway Movers is a reputable company?
Check us out on Better Business Bureau, Consumer Checkbook, Movingscams.com and Angie’s list. You can also ask the thousands of customers we have served since 1961.
How will I know when you will be there?
We haven’t missed a move in 50 years. You will receive a call from our dispatcher the day before your move to confirm arrival time . Arrival times are meant to avoid peak traffic times as to minimize potential delay.
What days can I move?
When we receive your deposit to reserve a move crew we guarantee to be there.
·Beltway is open Monday through Saturday.
·We are closed on Sundays and major holidays.
·Some dates may be blacked out due to peak demand.
Is Beltway Movers covered by insurance?
Yes our movers and vehicles are insured.
Our insurance also covers any interior or exterior damage to an apartment, condo, townhouse or single family home.
Questions About Payment
What are the payment options?
We accept MasterCard, Visa, Discover, American Express, cash or certified funds.
We will require a non-refundable deposit in order to reserve your preferred move date and time. The deposit is deducted from your final move cost and payment is expected at the completion of the move. This arrangement will be documented on your estimate and will be verified by the dispatcher the day before the move and again by your crew foreman on the day of the move.
Why do I need to give a deposit?
When you reserve a move date we commit resources such as a driver, van, crewmember and materials specifically to you. Our strict control of scheduling is what has prevented us from ever missing a move. The non-refundable deposit is a mutual guarantee but not meant to be inconvenient. If your move date(s) change, we simply apply your deposit to the new date.
How much will my deposit be?
A deposit of ½ the binding cost is required.
Do you charge extra for delay times?
Yes our small move guaranteed price special assumes we are allowed to work consistently while dedicated to your move.
Examples of delays would be unreserved or inoperable elevators, unreserved parking spaces for the van, unavailability of customer or on rare occasions significant traffic delays and street closures.
·The first 15 minutes of a delay is free.
· Delay times beyond a quarter of an hour will be charged at $20.00 a quarter hour.
- Go to our contact page.
- Tell us your preferred move date and items to move.
- We'll e-confirm availability and pricing.
- You say "yes"
- We'll guarantee we'll be there. We haven't missed a move in 50 years.
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